How to Find the Perfect Social Media Management Tool
You streamline your social strategy and schedule your content using social media management tools. Learn how to find the best tool that suits you well.
Social media management tools are platforms that enable users to more effectively manage their social media accounts and campaigns. By consolidating all of their social media activity into a single platform, users can more easily monitor and respond to comments, messages, and activity across all of their social media channels. Additionally, social media management tools often provide users with insights and analytics that can help them to better understand and measure the impact of their social media activity.
No matter what your specific social media management needs are, there is likely a tool out there that can help you to more effectively manage your social media accounts. So, if you're looking to take your social media game to the next level, consider investing in a social media management tool.
Importance of Social Media Management Tool
Social media management tools are important for businesses and organizations of all sizes. They allow you to effectively and efficiently manage your social media accounts, help you to track and measure your results, and give you the ability to connect with your customers and followers.
There are a number of different social media management tools available, and choosing the right one for your business or organization can be a challenge. However, it is important to select a tool that will meet your specific needs and goals.
A social media management tool can help you to save time. With a social media management tool, you can schedule and publish content, track your results, and engage with your audience – all in one place. This can free up a significant amount of time that you can then use to focus on other areas of your business or organization.
In addition to saving time, a social media management tool can also help you to improve the quality of your content. With a tool, you can plan and publish your content in advance, which can help you to ensure that it is well-written and engaging. Additionally, most of the best social media management tools offer features that allow you to track your results, so you can see which types of content are resonating with your audience and make necessary adjustments.
Finally, a social media management tool can help you to build and maintain relationships with your customers and followers. With a social media analytics tool, you can easily respond to comments and messages, and you can also use it to proactively reach out to your audience. By engaging with your audience, you can build loyalty and trust, which can ultimately lead to more business.
If you are not currently using a social media management tool, now is the time to start. With the numerous benefits that they offer, it is easy to see why these free social media management tools are becoming increasingly popular. Investing in a social media management tool can help you to save time, improve the quality of your content, and build relationships with your customers and followers.
Advantages of the Social Media Management Tool
Let us look into a few advantages of social media management tool, to understand it better.
Customers can now contact brands they wish to interact with more easily than ever thanks to social media. They now have a direct conduit for providing brands with their feedback, and they are making the most of it, whether they are asking questions, screaming praises, or offering critical criticism.
Nearly 40% of customers now utilize social media for customer care, according to customer service software provider Zendesk. In addition, 42% of customers who contact brands on social media anticipate a response in less than 60 minutes. Brands, however, are finding it difficult to keep up with the growing expectations of consumers; 8 out of every 9 social media communications that need a response go unanswered within the first 72 hours.
Responding to customer posts on social media demonstrates your concern, and it only takes a few seconds, and it may result in a lifelong client.
However, it can be challenging to keep up with tens, hundreds, or thousands of social contacts. In order to track incoming messages and outgoing responses, social media management tools can help you consolidate all of your messages into a single stream.
Multiple social media handles
Some companies rely on numerous social profiles and networks for their marketing initiatives, which can make social media management significantly more difficult. Different product lines, teams, regions, etc. are just a few reasons why a firm might have several social media sites, but consider how much more difficult it would be to manage them if you had to sign in and out of every profile and network to check your messages.
You can avoid the time and effort required to frequently switch between accounts by using social media management tools to consolidate the messages sent to all of your profiles and networks into one location.
Maintain customer relationships
Every consumer is different, so it's crucial to serve them accordingly. Use a social media management tool that records your conversation history and makes notes about the people you've talked with instead of preset responses to customize every interaction.
You can annotate important remarks to indicate which stage of the sales cycle a person is in or so that your staff knows just how to interact with an admirer.
You might have a team assisting you if you're managing a large account or a number of smaller ones. However, having numerous people interacting on social media at once can be a bit confusing. For example, you might get duplicate responses to the same message or messages that completely get lost in the shuffle.
It should be possible for you to use a social media listening tool that lets you work in a shared inbox, that notifies you when someone is actively dealing with a message and enables you to finish that message to remove it from your inbox.
Everybody has witnessed social media gaffes caused by hackers or rogue employees publishing inappropriate stuff. While it may be amusing from the outside, what customers find comical could be disastrous for brands.
By offering extra layers and permissions, a clever social media management tool may lower your brand's risk by allowing only vetted workers to really message your profiles. If anything ever sneaks through the cracks, you'll be able to see who sent the offensive message so you can respond to each circumstance appropriately.
Finding the Right Social Media Management Tool
Follow the steps below to avoid getting overwhelmed by the plethora of social media platforms when conducting research:
Outline your social media objectives first. If you don't know what you're going to use a social media monitoring tool for, what's the sense of looking for one? Defining precise social media objectives enables you to know what to consider when selecting an appropriate social media management tool. Define your business objectives, consider how social media might help you reach these objectives, and specify the metrics you want to monitor before you create your social media goals.
You might use social media to engage with customers, organize an awareness campaign, and build your expertise as a thought leader.
The qualities your social media management tools must have can be determined using your list of must-have features.
List all of the things you plan to do. What are your daily, weekly, and biweekly routines? What frequency do you intend to publish? What regular tasks can help you accomplish your objectives?
Let's say you have three posts every week to make to Facebook, LinkedIn, Instagram, and Tiktok. An image, video, carousel, story, and reel scheduling social media management tool is required. HipSocial provides solutions to this in addition to bulk uploading and comprehensive image cropping and editing in one location.
It's time to hunt for the greatest social networking tools now that you have a list of the qualities the social media scheduling tool must have. Selection of the top social media management tools from your research will enable you to choose the one that best meets your requirements. What is ideal for you will vary depending on your objectives and activities. Clarifying your objectives and must-have features is so crucial.
Select the tools with features you absolutely require when you examine the features of those on your list. Then pick one or more of them from 2-4. When making a selection of the top social media marketing tools, keep your workflow in mind.
You should not shortlist any social media marketing tools that do not contain all of the features on the must-have list. Don't ignore it. The future workflow of your team could be hampered by a missing functionality.
Different Types of Social Media Management Tools
Now let us check out a few popular social media management tools.
HipSocial by 500apps is a social media management tool that helps manage multiple social media accounts from one platform, schedule content in advance, and track social media analytics.
Users can post to Facebook, Twitter, LinkedIn, and Instagram all from one platform using this social media management tool. This can save a lot of time, especially for users who are active on more than one social media network.
Another great feature of HipSocial is its content scheduler. This allows users to schedule their social media content in advance, so they don't have to remember to post every day.
Finally, HipSocial's social media analytics tool allows users to track their social media performance and see which posts are performing well. This can help users fine-tune their social media strategy and make sure they're getting the most out of their social media efforts.
For those just getting started with a social media management tool, SocialPilot is an easy-to-use and uncomplicated social media management solution. The application includes a curated content list based on categories and keywords and will share automatically to your feed in addition to posting and scheduling.
In-depth analytics reports are available from SocialPilot to help with better planning. Users will be able to determine what audiences are interested in from content performance and audience data and evaluate growth patterns to keep producing content.
Sendible has done a fantastic job of focusing and trying to particularly adapt its social media management software to agencies and other major enterprises that manage a variety of social media networks. To make the process as simple as possible for their consumers, this social media management tool also provides a variety of useful integrations.
KeyHole promises to be both a marketing and influencer tracking tool, in contrast to the rest of the items on this list. With its Influencer Analytics tool, marketers have access to the data they need to comprehend how each influencer is affecting the goals of their campaigns. Actually, social media reports are their primary source of money.
Zoho Social has capabilities designed for every social media feed. You may initiate conversations, share reports, assign team roles, and invite comments via the app. This enables sharing your changes, tactics, and performance insights with everyone simply.
The platform also offers its own Sprout-like optimal timing tools in addition to scheduling. Additionally, Zoho Social offers built-in Instagram scheduling features that let you post updates and share user-generated material directly from your desktop.
The social media management platform eClincher touts itself as having round-the-clock customer service. With the aim of streamlining and saving users time, they put a lot of emphasis on the agility of their team to continuously enhance their tool for the demands of their clients.
Like most of the products on this list, eClincher has a visual calendar, a cross-network social posting tool, a messaging inbox, and a publication queue. Additionally, it offers sentiment research and social media monitoring for brands, news, blogs, and more.
Now that we have discussed the social media management tool in detail, on the last note we would like to recommend you to check out HipSocial by 500apps for its advanced social media management features. Moreover, it provides users with access to 50+ applications that are designed to meet end-to-end business requirements.